Privacy Policy for SMS Communications

Last Updated: October 2024

JLB Sourcing (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in connection with our SMS communications and marketing services.

By using our website and opting into SMS communications, you agree to this policy. If you do not agree, please refrain from providing your information or using these services.

When you sign up for SMS updates or communications, we may collect the following information:

• Phone number (required for SMS communications)
• Name (optional)
• Email address (if provided voluntarily)
• IP address and browsing data (collected through cookies for site functionality and marketing optimization)

We may use your personal information for the following purposes:

• To send transactional messages (e.g., order updates, confirmations, etc.)
• To send promotional messages (e.g., offers, discounts, announcements) if you have provided explicit consent
• To provide customer support via SMS
• To manage subscriptions and preferences
• To comply with legal obligations or resolve disputes

•  By providing your phone number, you explicitly consent to receive SMS messages from us, including promotional messages, in accordance with the Telephone Consumer Protection Act (TCPA).
• Consent is not a condition of purchasing goods or services.
• You may opt out of receiving promotional SMS messages at any time by replying with "STOP" to any SMS you receive from us.
• Phone numbers collected for SMS consent will not be shared with affiliated companies or any 3rd parties for any purpose.

• We do not disclose any personal information such as phone numbers or SMS consent with any 3rd parties for any purposes.  
• We will not sell, trade, or rent your personal information. The only instances in which we can share your information are:
  • Service providers who assist in sending SMS messages (e.g., SMS platforms)
  • Law enforcement authorities when required to comply with the law

•  You can opt-out of receiving promotional SMS messages by replying with "STOP" to any message.
• You may also contact us at compliance@jlbsourcing.com to update your preferences.
• Transactional SMS messages (such as order confirmations) are not subject to opt-out.

We retain your personal information only as long as necessary to provide services, comply with legal obligations, and enforce our agreements.

• If you opt-out of SMS communications, we may retain your phone number on a suppression list to ensure compliance with opt-out requests.

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no system can guarantee 100% security. If you have concerns about the security of your information, please contact us at compliance@jlbsourcing.com. 

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to access: Request a copy of the data we hold about you
• Right to correct: Update inaccurate or incomplete information
• Right to delete: Request deletion of your data (subject to legal requirements)
• Right to object or restrict processing

To exercise these rights, please contact us at compliance@jlbsourcing.com.

We may update this Privacy Policy from time to time. The latest version will always be available on our website. If significant changes are made, we will notify users through SMS or other available channels. 

•  Carrier Fees: Standard message and data rates may apply. Check with your mobile carrier for details.
• Age Restriction: By using our SMS services, you confirm that you are at least 18 years old or have parental/guardian consent to opt-in.
• International Users: If you are accessing our services from outside the U.S., your data may be transferred to and processed in the U.S.